Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the typical shipping time for furniture and decor?
Most decor items ship within 3-5 business days, while larger furniture pieces may take 7-14 business days to arrive depending on your location and the selected delivery service.
Do you offer international shipping?
Currently, Daphtora ships to all 50 states and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.
Are your products sustainably sourced?
At Daphtora, we prioritize eco-friendly materials. Many of our wooden pieces are FSC-certified, and our textiles are primarily made from organic or recycled fibers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.